RoomBoss system looks like a lot to handle to start with but DO NOT PANIC, with practice it gets easier to use every day. RoomBoss is used to book both accommodation and guest services. We have direct bookings, agent bookings and bookings from Booking.com/Rakuten and other OTAs, each has a different way to respond.
For our returnee staff, we have completely changed from RMS to RB fully from 1 June 2023. There are many functions that are missing as from RMS to RB, but RB is still in a work of process. If there is any feedbacks in regards to the usage, please update your manager in regards to your thoughts.
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